N4mobile
- PLEX
Fr
Support Request
Welcome to
N4 Mobile
! If you have any questions, feel free to contact us!
Support Request
Address :
Before submitting this support request *:
If possible, have you restarted your access point (Router/Wireless Antenna)?
Unplug the power to your access point for 10–15 seconds and then plug it back in. Normally, the service is restored within 5–10 minutes.
If your connection is slow, can you run a speed test at the following site:
https://www.speedtest.net/
Make sure to use the server: [
Montreal, QC Bell Mobility
]
And enter the results in the notes field of this form.
Your information
Your language :
French
English
First name *:
Last name *:
Unit (# Apartment) *:
Contact information
Email *:
Phone *:
Issue type *:
-Choisir-
Information Request [Wi-Fi Access/Network Name/Other]
Wi-Fi Connection Issue [Cannot connect to Wi-Fi]
Internet Outage [Connected to Wi-Fi but no Internet access]
Slow Internet [Connected, but service is slow]
Intermittent Internet [Cuts off occasionally/frequently]
Other issue [To be described in the notes]
Priority level *:
-Choisir-
Priority 3: Low (not urgent, fix when possible)
Priority 2: Medium (important, annoying but doesn’t affect daily use)
Priority 1: Critical (urgent, affects security or work)
Comments
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